MenuDash vs Deliveroo
Your shop. Your data. Your customers. No hardware needed.
Deliveroo: Great for Customers, Tough on Takeaways
Deliveroo has built a slick app that customers love. But for takeaway owners? It's a different story. Hefty commission on every order. They own the customer relationship and the data. And you're competing with every other takeaway in your area for attention on their app.
When a customer orders through Deliveroo, they're a Deliveroo customer — not yours. Next time they fancy a takeaway, Deliveroo might send them somewhere else entirely.
How They Stack Up
| Deliveroo | MenuDash | |
|---|---|---|
| Commission | High commission per order | Low, competitive rate |
| Customer data | Deliveroo keeps it all | 100% yours |
| Branding | Deliveroo branding, their app | Your brand, your website |
| Competition | Listed alongside all rivals | No competitors on your site |
| Hardware | Deliveroo tablet needed | None — use your own phone |
| Delivery | Deliveroo riders (extra cost built in) | Your own delivery or collection |
| Setup | Application + approval process | Free, done for you |
Your Customers Should Be Your Customers
When someone orders through Deliveroo, you don't get their email. You can't contact them directly. You can't build a relationship with them. Deliveroo sits between you and your customers — and that's by design.
With MenuDash, every customer who orders is your customer. You see who they are. You build the relationship. They come back to your site, not an app full of your competitors.
📱 No Special Equipment
Deliveroo provides a tablet for receiving orders. Another device to charge, another screen to watch, another thing to go wrong during a busy service.
MenuDash works on the phone or tablet you already own. No extra hardware. No rentals. No technicians. Just open it up and you're ready to go.
Own Your Customer Relationships
Your own ordering website. Free setup. No hardware. No middleman.
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